Privacy and security policy

The Bank Investor aims to give our subscribers and potential subscribers the service we would want ourselves. When it comes to privacy, that means that we:

• Tell you plainly what we do and don't do with your personal information.
• Protect your personal information from being disclosed to people whom you don't intend to see it.
• Don't spam you - though we will send you short, polite emails asking you to subscribe.
• Take special care to ensure your credit card information stays private and secure.

The information we gather

We use subscription forms to gather names, email addresses, phone numbers and details of users' employment and interests.

We may place cookies on users' computers. The cookies that our websites place on your PC help us to recognise you when you access http://203.34.25.157/ . We do not use them to monitor any other activity.

We collect credit card information at our websites and over the phone when users pay for subscriptions. 

What we do with your information

We will only use the individual personal information you give us for the purpose of contacting subscribers and trial subscribers about our publication and any related news products.

The information you provide to us can be aggregated in way that do not identify individuals. In this form it may be provided to organisations that advertise in The Bank Investor emails or on The Bank Investor's website. For instance, we may tell potential advertisers how many of our subscribers are employed by banks. But we use this information in aggregated form only. We will not share your individual personal information with third parties, including advertisers, or use your information for any other purpose without your consent (unless legally required to provide it to government bodies).

What we send you

We only send emails to people who have opted in to receive them by confirming their email address.

If you take out a trial of The Bank Investor, we will send it to you by email. During the period of the trial subscription, we will also send you up to three short, polite emails asking you to buy the product if you find it useful. We will also send you up to two emails in the three years after your trial finishes. That's the deal.

How we protect your information

The Bank Investor uses reasonable administrative, technical, personnel and physical measures to safeguard personally identifiable information in its possession against loss, theft and unauthorised use, disclosure or modification.

Information gathered through website subscription forms is securely stored in a database maintained by The Bank Investor's publisher WorkDay Media, and to which only designated WorkDay Media personnel and suppliers have access. 

Credit card information collected at our websites goes only to our payments system provider and is not stored by us. Information collected over the phone is destroyed after it has been transmitted to our payments system provider.

How we protect credit card data

WorkDay Media websites have been enabled for secure credit card payments processing using DirectOne by SecurePay.

SecurePay has provided secure online payments for many years to hundreds of merchants across Australia. The pages served by SecurePay as part of its payments service are secured by 128-bit SSL security. Your credit card details are passed directly to WorkDay Media's bank (St George Bank, a subsidiary of Westpac). They are never stored on either the WorkDay Media system or the SecurePay system. SecurePay at no time handles your money because the transaction is between you and WorkDay Media's bank. You can find out more about SecurePay's payment solutions.

Who we are and why you can trust us

The Bank Investor is published by WorkDay Media, a company founded and owned by former Australian Financial Review banking and finance editor Ian Rogers. WorkDay Media's chief operating officer is David Walker, a former Business Council of Australia executive and who served as head of privacy for several years at online mortgage firm eChoice.

Our payments provider, SecurePay, is owned by Australia Post.